Privacy Policy
Last updated: October 2025
1. Introduction
CPD Medical (“we”, “our”, “us”) is committed to protecting the privacy of all visitors and customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.cpdmedical.co.za, register for courses, or communicate with us.
We respect and protect your personal information in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
2. Information We Collect
When you interact with our website or register for a course, we may collect the following types of personal information:
- Identification details: Full name and professional title.
- Contact information: Email address, phone number, and postal address.
- Professional information: HPCSA registration number or other relevant professional details.
- Payment information: Details necessary to process payments securely (payment data is handled via secure third-party gateways and not stored on our servers).
- Website usage data: Anonymous analytics data such as pages visited and time spent on the site, used to improve user experience.
3. Purpose of Collecting Information
Your personal information is collected and processed for the following purposes:
- To register you for accredited CPD courses.
- To allocate and submit CPD points to the HPCSA or other relevant professional bodies.
- To issue certificates of completion.
- To communicate with you about courses, updates, renewals, and related educational information.
- To comply with any legal obligations or accreditation requirements.
4. Legal Basis for Processing
We process your personal information on the following legal bases:
- Your consent — given when you submit your details through our website or register for a course.
- Contractual necessity — to provide the educational services you have requested.
- Legal obligation — where we are required to submit information to the HPCSA or maintain certain records.
5. Information Sharing
We do not sell or rent your personal information to third parties. Your data may only be shared with:
- The HPCSA (or relevant authority) for CPD record submission and verification.
- Accrediting partners where necessary for course validation.
- Service providers (such as payment processors, hosting providers, or email platforms) who help us operate our business, under strict confidentiality agreements.
We may also share your information if required by law or court order.
6. Data Storage and Security
We use secure systems to store and manage your personal information. Reasonable technical and organisational measures are in place to protect against unauthorised access, loss, or misuse of your data.
Your data is stored only for as long as necessary to fulfil the purposes described above or as required by law.
7. Your Rights Under POPIA
You have the right to:
- Access the personal information we hold about you.
- Request correction, updating, or deletion of your information.
- Withdraw consent for further processing (note: this may affect our ability to deliver certain services).
- Lodge a complaint with the Information Regulator of South Africa if you believe your information has been misused.
To exercise these rights, please contact our Information Officer at: debbie@cpdmedical.co.za
8. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve functionality and track visitor engagement. Cookies do not collect personally identifiable information unless you choose to provide it. You can manage or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. CPD Medical is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website, with the “Last updated” date shown at the top.
11. Contact Information
If you have any questions, concerns, or requests about this Privacy Policy, please contact: